Know Your Customer, Better

When evaluating a new customer, it’s a two-step process. Without proper authentication and verification, you may face compliance challenges and financial losses. ID Analytics’ authentication solutions leverage the unique cross-industry blend of traditional and alternative data in the ID Network® to help you know your customer better. We use non-public data to authenticate more securely than competing solutions, all at an affordable price point.


Customer Acquisition — ID Connect™

ID Connect helps businesses across the board streamline their digital application and enrollment process – ensuring a frictionless customer experience while minimizing fraud risk – resulting in higher conversion rates. ID Connect is a highly configurable, software-as-a-service solution.

Once a consumer initiates a transaction, ID Connect requires a minimal amount of information to be collected to validate the applicant’s identity and complete the enrollment process seamlessly. This is accomplished by leveraging the power of the ID Network, ID Analytics’ proprietary identity network, and advanced risk assessment tools. ID Connect offers two different experiences to match the needs of the customer, ID Connect Resolution and ID Connect Photo.

Knowledge-Based Authentication — Certain ID®

A knowledge-based authentication quiz that helps ensure you know who you’re dealing with at the most critical moments, such as account originations, profile changes and high-risk transactions. Certain ID® can help authenticate nearly every U.S. consumer – including youth, newly banked and other emerging market segments.

Verification — Comply360®

Affordably manage regulatory requirements by efficiently and effectively verifying the identity data given by potential customers. Comply360 can automatically clear or remediate most customers, allowing them to proceed through an underwriting process. When issues are detected, Comply360 can return contrary data and provide element-specific verification flags needed to enable more efficient manual reviews.

Know Your Customer — Resolve360®

If you have unique ‘know your customer’ needs based on specialized regulatory requirements, Resolve360 provides a solution to obtain missing or incomplete identity information while avoiding the friction of having to ask for detailed input. Given a couple of data points, Resolve360 can fill in incomplete personal information needed for risk management functions. Use it to verify compliance, assess fraud risk and update customer records. Resolve360 works with a high level of precision, enabling safe and compliant engagement with consumers without hassling them for sensitive, yet essential information.

Detailed Data – ID Network Attributes® for Verification

When making crucial assessments for verification and compliance, you sometimes need more than a score. You want detailed data on the characteristics necessary to drive rules-based strategies and manual investigations.

ID Network Attributes for Verification delivers intuitive, specific responses to more than 65 identity-related questions, answering the crucial questions needed to tackle the biggest verification and compliance challenges.